Privacy Policy

1. Information We Collect

PropClub collects and processes the following types of information to provide our services:

• Account Information: Your name, email address, and optional profile details
• Trading Data: Prop firm account IDs (such as MT5 account numbers), payout information, and challenge purchase receipts that you voluntarily submit for reward verification
• Technical Data: IP address, browser type, device information, operating system, and usage patterns
• Referral and Affiliate Data: Tracking codes, referral links used, and purchase attribution information
• Communication Data: Messages sent through our support system, feedback, and correspondence

2. How We Use Your Information

We process your data for the following purposes:

• Service Delivery: To operate PropClub, verify reward eligibility, process payout bonuses, and manage giveaway entries
• Affiliate Tracking: To track purchases made through our affiliate links and attribute rewards correctly
• Analytics and Improvement: To analyze site usage, improve user experience, and develop new features
• Fraud Prevention: To detect and prevent fraudulent submissions, duplicate claims, and abuse of our reward system
• Communication: To send service updates, reward notifications, and respond to support inquiries
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Lawful Basis for Processing

Under GDPR and UK data protection law, we process your personal data based on:

• Consent: You have given explicit permission for us to process your data for specific purposes (e.g., marketing communications)
• Performance of Contract: Processing is necessary to provide the services you've requested and fulfill our obligations to you
• Legitimate Interest: We have a legitimate business interest in operating our platform, preventing fraud, and improving our services
• Legal Obligation: We must process your data to comply with legal requirements and regulations

4. Third Party Sharing

PropClub shares limited data with trusted third-party service providers to operate our platform:

• Stripe: Payment processing for any future premium features (currently not implemented)
• Google Analytics: Website traffic analysis and user behavior insights
• Firebase / Supabase: Authentication, database storage, and file hosting services
• Affiliate Networks: Tracking tools used to verify purchases made through our partner links
• Email Service Providers: To send transactional emails and notifications

We do not sell, rent, or share your personal data with third parties for their marketing purposes. All service providers are contractually obligated to protect your data and use it only for the purposes we specify.

5. Cookies and Tracking

PropClub uses cookies and similar tracking technologies to:

• Remember your login session and preferences
• Track affiliate link clicks and attribute purchases correctly
• Analyze website traffic and user engagement through Google Analytics
• Improve site performance and user experience

You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit your ability to use some features of PropClub.

Manage Cookie Preferences (feature coming soon)

6. User Rights (GDPR / UK)

Under GDPR and UK data protection law, you have the following rights:

• Right of Access: Request a copy of all personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Request your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent as the lawful basis
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us at support@propclub.io. We will respond to your request within 30 days.

7. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services and fulfill your reward requests
• Comply with legal obligations, tax requirements, and regulatory standards
• Resolve disputes and enforce our agreements

When you delete your account, we will permanently remove your personal data within 90 days, except where we are legally required to retain it (e.g., for financial records or fraud prevention).

Anonymized and aggregated data that cannot identify you may be retained indefinitely for analytics and reporting purposes.

8. Security Measures

PropClub takes data security seriously and implements industry-standard measures to protect your information:

• Encryption of data in transit using SSL/TLS protocols
• Secure authentication and password hashing
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal data
• Secure cloud infrastructure with automatic backups

While we strive to protect your personal data, no system is 100% secure. We cannot guarantee absolute security but commit to promptly notifying you of any data breach that may affect your rights.

9. Contact

If you have questions about this Privacy Policy, wish to exercise your data rights, or need support, please contact us:

For data protection inquiries specific to GDPR or UK law, please include "Data Privacy Request" in your subject line. We aim to respond to all privacy-related requests within 30 days.